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POLICY

Cancellation & Refund Policy

General website policy. Project-specific written quotations may contain additional or different commercial terms.

Project-Specific Terms

Cancellation and refund terms should be confirmed in the written quotation before payment because different services involve different preparation, travel, booking and development costs.

Before Work Starts

If a project is cancelled before work starts, contact us promptly so the applicable payment/refund position can be reviewed according to the quotation and any third-party costs already incurred.

After Work Starts

Once design, editing, development, event preparation, travel booking or other project work has started, any refund depends on completed work, committed costs and the written project terms.

Third-Party Charges

Domain registrations, hosting, paid services, licenses, travel bookings, gateway charges and other non-recoverable third-party costs may not be refundable by their providers.

Rescheduling

Event and live-streaming rescheduling depends on availability, location, travel commitments and the agreed booking terms.

Contact

For a cancellation, rescheduling or payment question, contact us on Main Call / WhatsApp: 8700502596. Secondary: 7053266692.

Questions?

Main Call / WhatsApp: 8700502596
Secondary: 7053266692

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